Frequently Asked Questions
Everything you need to know about NatureKast - products, ordering, care, and our trade program.
Getting Started
What is NatureKast?
NatureKast is a leading manufacturer of luxury weatherproof outdoor cabinetry. Since 2009, we've helped homeowners, designers, architects, and outdoor living professionals create beautiful outdoor kitchens that deliver the aesthetic of real wood with the durability required for life outdoors.
Our proprietary ResinKast technology recreates the authentic look and texture of real wood without the maintenance concerns associated with traditional wood cabinetry.
Where can I purchase NatureKast cabinetry?
NatureKast cabinetry is available exclusively through our network of authorized dealers across North America. Our dealers partners provide design assistance, quotations, ordering, and installation support. Connect with a dealer near you.
Can I purchase directly from NatureKast?
NatureKast cabinetry is sold exclusively through our authorized dealers.
I'm a designer or architect. How can I work with NatureKast?
Our trade partner program, KAST, was created specifically for architects, interior designers, kitchen designers, and landscape architects.
Members receive complimentary sample kits, specification resources, technical support, educational opportunities, and project rewards. When it's time to quote and order a project, we'll connect you with an authorized NatureKast dealer partner in your area to help bring your design to life.
Click here to apply.
What's the difference between becoming a dealer and joining KAST?
NatureKast Dealers are authorized retailers that sell, quote, order, and oversee the installation of NatureKast cabinetry. Dealer applications are evaluated based on factors including showroom presence, market coverage, and business capabilities.
KAST is our trade partner program for architects and designers. Members receive specification resources, complimentary samples, technical support, and project rewards while working with a local authorized dealer to purchase cabinetry.
Product and Collections
What materials are NatureKast cabinets made from?
NatureKast cabinetry combines premium materials engineered specifically for outdoor environments.
- Every cabinet box is built from closed cell PVC and welded together with PVC cement, creating an exceptionally strong structure with a watertight bond.
- Our Signature Collection doors and components are crafted from a weather resistant high-density polyurethane resin using our proprietary ResinKast technology.
- Our Euro Collection doors and components are manufactured from high-pressure laminate (HPL) with a phenolic resin core.
- All hinges and drawer hardware are stainless steel for long-term outdoor performance.
Are NatureKast cabinets really weatherproof?
Yes. NatureKast cabinetry is engineered to withstand the challenges of outdoor living, including rain, humidity, UV exposure, changing temperatures, and seasonal weather conditions.
Our finishes feature a UV-stable protective topcoat, and every cabinet includes an integrated weather-resistant gasket to help protect cabinet interiors from the elements.
What's the difference between the Signature Collection and the Euro Collection?
The Signature Collection offers the warmth and character of authentic wood grain with molded door styles inspired interior cabinetry.
The Euro Collection delivers a clean, contemporary aesthetic with ultra-durable phenolic resin and high-pressure laminate slab doors and a wide range of modern finishes.
Both collections are engineered specifically for outdoor environments; the choice comes down to your preferred design aesthetic.
Which collection is right for my project?
If you're looking for the timeless warmth and character of authentic wood with artisan-inspired door styles, the Signature Collection is an excellent choice.
If your project calls for a clean, contemporary aesthetic with sleek slab doors and modern finishes, the Euro Collection offers a refined, minimalist design.
Both collections are engineered specifically for outdoor environments and deliver the same exceptional durability and weather resistance. If you're unsure which collection is right for your project, your authorized NatureKast dealer can help guide you through the options.
Can NatureKast cabinets be customized?
Yes. NatureKast offers a wide range of cabinet sizes, configurations, finishes, door styles, accessories, and storage solutions to help create a kitchen tailored to your space.
Our standard cabinetry is available in widths offered in 3-inch and some 1½-inch increments. For projects requiring even greater flexibility, the Euro Collection and Contempo door style can be customized in 1/8-inch increments, making them ideal for achieving a precise fit in more complex designs.
Your authorized NatureKast dealer can help determine the best options for your project.
Ordering and Lead Times
What appliance brands are compatible with NatureKast Cabinetry?
NatureKast cabinetry is designed to accommodate a wide variety of the industry's leading outdoor appliance brands. Check with your dealer before ordering your appliances.
How can I request samples?
If you're an architect or designer, you can receive a complimentary sample set by joining KAST, our trade partner program.
If you're a homeowner, your authorized NatureKast dealer can help you view finishes and order samples for your project.
Do I need an insulated grill jacket?
Yes. Because NatureKast cabinetry is combustible, an insulated grill jacket is required for built-in grills whenever specified by the grill manufacturer. Always follow the appliance manufacturer's installation requirements.
Do you supply hardware?
NatureKast cabinetry includes premium stainless-steel hinges and drawer slides.
Decorative handles and knobs are not included. Your dealer can recommend outdoor-rated hardware that complements your project.
Can I order a custom colour?
Yes. NatureKast offers custom colour matching using all major paint manufacturers, allowing you to coordinate cabinetry with the architecture of your home, and surrounding finishes.
Can NatureKast cabinets be installed on a sloped patio?
Yes. NatureKast cabinets include adjustable leg levelers that adjust from 4-7.5 inches, allowing them to accommodate many uneven or sloped outdoor surfaces.
Can NatureKast be used indoors?
Absolutely! While designed for outdoor environments, NatureKast cabinetry is equally suitable for indoor applications where exceptional durability and moisture resistance are desired. Our cabinetry has been used in wet rooms, saunas, pool houses, garages and more.
How long does it take to receive my order?
Our standard production lead time is approximately 8 weeks. Lead times may vary throughout the year based on seasonal demand, order volume, and the complexity of your project.
Your authorized NatureKast dealer will provide the most up-to-date lead time when your order is placed.
Can changes be made to an order after it’s been placed?
Changes may be possible before production begins. If you need to make changes to your order, please get in touch with our CSR team as soon as possible. Once your order enters production, modifications can no longer be made on the original order but may be accommodated through a service order.
Who do I contact about my order?
Your authorized NatureKast dealer is your primary point of contact for order updates, scheduling, and delivery information.
Who installs NatureKast cabinetry?
Installation is typically completed by your authorized NatureKast dealer or a qualified contractor selected for your project.
Can I install NatureKast myself?
Unless you have been specifically trained in the installation of NatureKast cabinetry, we recommend having your project installed by an authorized NatureKast dealer or a qualified installer familiar with our products.
Professional installation helps ensure your cabinetry performs as intended for years to come.
Where can I find installation resources?
Installation guides, technical documentation, and product specifications are available through your authorized dealer.
Architects and designers can also access these resources through the KAST portal.
Care & Maintenance
How do I clean my cabinets?
Routine cleaning requires only mild soap, water, and a soft cloth.
Avoid abrasive cleaners, harsh chemicals, or steel wool, as these are unnecessary and may compromise the cabinetry finish.
Can NatureKast cabinets be touched up?
Yes. We offer touch up kits and encourage adding one to your order.
Does stainless hardware require maintenance?
Stainless steel hardware should be cleaned periodically to remove dirt, mineral and environmental buildup, particularly in coastal environments, to help maintain its appearance and performance.
Can I repaint my cabinets?
While not encouraged, NatureKast cabinetry can be repainted. To ensure the best possible results, we recommend contacting the NatureKast team before repainting. We can provide important preparation and application guidance to help achieve a durable, high-quality finish.
Please note that repainting is considered a customer modification and any new finish applied would not be covered under the NatureKast warranty.
What warranty does NatureKast offer?
NatureKast cabinetry is backed by a Limited Lifetime Residential Warranty for the original homeowner, covering defects in manufacturing, workmanship, and materials, subject to the terms and conditions of the warranty.
For complete warranty details, including coverage and exclusions, please view our Limited Lifetime Warranty.
I need replacement parts. What should I do?
Contact the authorized NatureKast dealer who supplied your cabinetry. If you're unsure who your dealer was, our team will help connect you with the appropriate support.
Who do I contact if I have an issue?
Your authorized NatureKast dealer is your first point of contact for warranty claims, service, and replacement parts.
The dealer I purchased from is no longer in business, now what?
Please contact NatureKast directly and our team will help connect you with another authorized dealer who can assist with your project.
A+D Program
What is KAST?
KAST is NatureKast's exclusive trade partner program for architects and designers. It provides complimentary samples, specification resources, technical support, educational opportunities, and project rewards to professionals designing premium outdoor spaces.
Who is eligible for KAST?
KAST is open to qualified architects, interior designers, kitchen designers, and landscape architects who specify outdoor kitchens as part of their professional work.
How do I apply to KAST?
Complete the online application form and our team will review your submission within 2-5 business days. Apply for KAST →
What do KAST members receive?
KAST members receive access to:
- Complimentary sample set with 6 finish blocks and 1 door sample
- Product specifications and planning resources
- Technical and design support
- Educational opportunities, including product knowledge and CEUs
- Marketing resources
- Project rewards
Do KAST members receive design support?
Yes. We're committed to helping KAST members feel confident specifying NatureKast and offer hands-on design support and product guidance in partnership with our dealer partners. Virtual training is also available to help you become familiar with our cabinetry, product offering, and design process.
How do specifier rewards work?
Approved KAST members earn rewards based on the annual MSRP value of qualifying shipped projects they specify. Reward levels increase as annual project volume grows.
How do I submit a project for rewards?
Projects can be submitted through the KAST member portal after the specified NatureKast cabinetry has been ordered. To submit a project, you must provide the original order number from the Dealer the cabinets were purchased through.